Cleaning & Maintanance
  • The best way to ensure long-lasting beauty, comfort and durability in your carpet is to vacuum it regularly, as it prevents soil from becoming embedded in the carpet's pile.
  • Depending on the type of carpet you have, you'll want to use a vacuum with a rotating brush, a beater bar or suction only. If you have shag carpet, use a suction-only vacuum cleaner with no beater bar.
  • Consider professional cleaning every 12-18 months, depending on traffic and other use factors, frequency of vacuuming and whether the carpet is a light or dark color.
  • Use scissors to clip sprouts and snags; do not pull them or you may damage the carpet.
  • To remove a dent caused by heavy furniture, stroke carpet with the edges of a coin. You can also use a hair dryer or a steam iron to gently raise the dented area while you tug upward on the tufts. CAUTION: DO NOT LET THE IRON TOUCH THE CARPET.
  • If your carpet is burned, remove the tops of the dark, burnt fibers with curved fingernail scissors. If the burn is extensive, the carpet may require patching or replacement.
  • If a flooding occurs from a burst pipe, washing machine overflow or other leak, the carpet needs to be dried, front and back, by a professional cleaner with the proper equipment.
Special Discount
The Smart Strand Zoo Challange